On Call Run Books: There's a Better Way
On call runbooks are a subset of a team’s runbooks used to assist on call responders. I’ve recently had conversations with a few folks about on call runbooks and I thought my view warranted a blog post. In this post, I’ll describe on call runbooks, their pros and cons, and better places to invest developer time. My views in this post assume two-pizza software engineering teams that are on call for own code....